French Holiday Rentals - frequently asked questions and online help for users.

Help!

Please read through these questions and answers. If your query is not answered here, please email us.

Frequently Asked Questions.

Q. What is my email address used for?

A. Just to communicate with you and send you enquiries from holidaymakers.
We totally condemn all forms of spam. We do not trade, exchange or sell your email address with anyone.

Q. I'm not very good at forms on the Internet, can I send you all my details by email?

A. Yes, certainly. We can upload your property details for you but to keep our rates so competitive,
we do ask owners to build their ads online if possible - it's easy-peasy and most people prefer this.

Q. If I want to remove my property from your site, what happens to my details?

A. You can remove your property at any time, online. If you sell your business or do not wish to advertise with us any more, just email us and we will destroy your user account and all personal data about you.
We will confirm this in writing to you as well, upon request.

Q. I am trying to upload a property but I get an error message.

A. Whilst it is extremely rare, errors can occur so please note the message and the page you are on and contact us about this at

webmaster@onestep-ahead.co.uk

If you have any other questions that are not answered here, please email us.

Thank you.